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Delete multiple items action not working

  • September 9, 2020
  • 1 reply
  • 32 views

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I have a site that tracks continuing education requests for my team. I am trying to create a workflow that will delete some of the items based on a criteria

 

I added the delete multiple items action

Site: I selected "Select Site" and the name of my site appears in blue below it

Editor Mode: Selected Query builder 

List: I selected the list name I want the workflow to run on from the drop down 

Filter: Select items only when following is true. I want to have the items that were assigned to a certain person deleted.  I selected the field "requestor" is equal to then typed the persons name (I also tried storing the person name in a person variable and adding the variable)

Work flow was set to run when item is created

 

I created a new workflow and it shows the workflow completed, but the items on the list weren't deleted.  This is the first time I'm using this action so any help would be appreciated 

 

 

1 reply

Simon Muntz
Nintex Partner
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  • Nintex Partner
  • September 14, 2020
Hi,

Using a Person/Group column as a filter in an action can be tricky at times.
A person or goup can be configured to display the persons name with presence, First name, Last Name, Account, Work email etc.
This means when you use a filter you need to be precise.

If the column is configured as Show Field: Name (with Presence) then you filter should have the exact name displayed. If you select Account you filter needs to be formatted like i:0#.w|DomainFirst.Last.

I have tested this and found that if the filter does not match, nothing will be deleted but if they do match the items are deleted. Just by changing the configuration of the People column I could break my workflow.