Symptoms

Cannot access Workspace Management
 

Diagnoses

When you have just set up a new K2 environment. One your users was first to access K2 Workspace page, but you then come across the following error when tying to assign permissions in the server rights tab
You get the following error:

Error: Could not load the grid: Failed to return security data table: domainusername does not have admin rights.

No one is able to get into workspace to see the management tab.
 

Resolution

Please do contact K2 support as a direct DB modification is required to resolve this issue.

Please do not attempt to make any modifications yourself.