Symptoms

2 process instances stuck in running status
 

Diagnoses

The respected customer asked this issue to be closed after he resolved the issue after having a look at this similar issue where he needed to stop k2 service and updated the value of the process instance and set status= 4
http://community.k2.com/t5/K2-blackpearl/Stop-a-running-Process/ta-p/76516
 

Resolution

The respected customer asked this issue to be closed after he resolved the issue after having a look at this similar issue where he needed to stop k2 service and updated the value of the process instance and set status= 4
http://community.k2.com/t5/K2-blackpearl/Stop-a-running-Process/ta-p/76516