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Nintex Newbie

Attachments are displaying, but can't open them

I created my form in the new responsive designer, the attachments field I customized it to accept "docx,xlsx,pptx,pdf,jpg,jpeg,png,msg,gif,html,htm,zip,rar,rtf,csv,txt,doc,xls,ppt" , attaching files is working fine, but after people attach files to their list items, though we all can see there are files attached, there's no way to open them, if I double click on them, nothing happens

 

 

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