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Workflow Hero

Task delegation via form different from web service

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Dear community, 

while creating a workflow that allows the user to delegate a task (by calling the web service method "DelegateTask"), I notice that the delegation via webservice is different from the delegation via the task form. Nintex does not replace workflow variables in the task notification email, only item properties (here: Request number) and the task internal links are substituted correctly in the email. 

So, when I delegate the task vie web service, the (initially correctly configured email) looks like:

Request number:

0000000001-2017-458

Requester:

{WorkflowVariable:varRequester}

Total amount:

{WorkflowVariable:varENOverallAmount} {WorkflowVariable:varDefaultCurrency} 

When I delegate the task via "Delegate this task" in the ApproveReject-form, everything's fine.

Why do these two ways behave differently? And is there a way to convince the web service to send the email with vars substituted?

Best regards, Tobias

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Workflow Hero

Re: Task delegation via form different from web service

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I have asked Nintex Support meanwhile. It seems that the web service behaves differently by design and cannot sent the notifiaction email like the GUI does. 

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