Lookup List Column keeps "loading.." in Nintex Form

[#1]

I've a lookup column in one of my Nintex form which refers to a list called "Compliance Team". Everyone has access (Design, Edit, Contribute, Read) to this team list.

When the end user creates a new item, this lookup list column keeps "loading..". But it works good for the site owners. I'm not sure, if this is anything related to the permission or settings ? Here is the screenshot.

Appreciate any help.

Thanks, D

[cju]

Which Nintex Forms version is installed ?

Are there JavaScript errors (in Internet Explorer, press F12 and go to the debugger tab) when an end user creates a new item ?

[#3]

Thanks Caroline. There was a JavaScript error preventing the dropdown to load correctly. I fixed it and all working good now.

[jwiskema]

I'm having the same issue, but I don't have any custom JS in my form and don't see an error in the debugger.  Any suggestions?

Thanks,

Jennifer

[cju]

Have you added the form on a page with the Nintex Forms web part ?

[jwiskema]

No, i am using the 'new item' functionality.

[cju]

Are you in Office 356 or On Premise ?

[jwiskema]

On premise, 2013.

[cju]

That's strange, it should work.

Maybe there's a script included in the master page that makes the list lookup not loading correctly.

Does it work in preview ?

[jwiskema]

We don't have any custom javascript on that environment. It works in the preview, but in the preview the user is me.  When other users see it it doesn't load. The form is available for anonymous submission.

Thanks,

Jennifer