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Nintex Newbie

DocuSign Actions taking 30 mins to complete on SP2016

Currently the DocuSign Send Document, Retrieve Envelope Status, and Download Document actions each seperately take 30 mins to complete on SP2016. Manually ran each of these timer jobs but have had no luck. All other actions are running normally, no issues. Anyone run into this before?

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Nintex Newbie

Re: DocuSign Actions taking 30 mins to complete on SP2016

Can you turn on verbose logging to see what may be happening with these actions? I suspect it may have something to do with how it retrieves statuses from DocuSign to inform the workflow of an update.

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