NessL
Member since ‎08-06-2019
Nintex Employee

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What is the difference between a customer journey ...

Customer journey maps and process maps are both useful tools to understand an organisation, however they view the organisation from different perspec...

  • By NessL
  • January 21, 2020  18:52
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Promapp for customer service calls

Has anyone used Promapp for their front office customer service calls?

  • By NessL
  • August 06, 2019  22:26
  • 2895
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Participating In

Training and Onboarding Module

Anyone here using the Training and Onboarding module of Promapp? - What is the difference between Training Units and Competency Units? - For com...

  • By Bilwa
  • March 11, 2020  19:44
  • 1472
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Has anyone used Promapp to build a Coronavirus res...

My company is looking to build out our Coronavirus response plan to provide both information and capture the decsion process that will need to be mad...

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Linking to other Process Groups within a Process

At times I need to have a link in a process to another process group. But I have not found that there is a way to do this. I can link individu...

  • By FH_Rach
  • November 28, 2019  14:53
  • 1264
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Automate linking people to roles

We have a large organisation with many staff changes, how can we automate the allocation of people to roles, or do this via a report upload on a regu...

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Ideas/Techniques/Platforms you use to continuously...

Hi all, I will give some context in how we use Promapp as this is important since every organisation deploys Promapp differently. Our app...

  • By Wesso
  • November 17, 2019  16:54
  • 2232
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