Drawloop - Unable to Authorize User: user is not admin approved to access this app

When generating a DocGen Package or accessing the DocGen Admin Tab, the following errors may occur:

Unable to Authorize User: user is not admin approved to access this app
You do not have access to this app. If you feel this is an error, please contact your Administrator about gaining access.

Lightning Component:

DocGen Admin Tab:

Button Run Page

Automated DocGen Runs

When running any automated packages (scheduled/ autorun parameter on the button/outbound messages - User to Send as/flow/process builder)

Navigate to Salesforce Setup >
1. Connected Apps >
2. Nintex DocGen for Salesforce
Confirm that Permitted Users is set to Admin approved users are pre-authorized.
Add the user profile or permission set to be pre-authorized.
1. Select the Manage Profiles button on this DocGen Connected Apps Page.
2. Add desired profiles as pre-authorized to run document packages.

Note:
If Permitted Users (Step 2) is set to All users may self-authorize - users will self-authorize.

1. Users should attempt to run a DocGen Package.

When the user clicks Run or Authorize & Run - This will trigger the generation process and a pop-up window will appear.
The user will need to select "Allow" in the popup. Once complete, the user will be authorized and able to run document packages.

Additional Notes:

Admins cannot log in/Subscribe in as a user and authorize the app if permitted users are set to All users may self-authorize. Login must be done with credentials.
Ensure that pop-ups are disabled in your browser so when you run a document package, you see the popup to "Allow" and authorize
It is up to the Salesforce Admin whether or not users are Admin approved users are pre-authorized or All users may self-authorize.

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