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andersarria
Nintex Newbie

Workflow doesn't start automatically

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Hi,

 

We have detected that in some workflows doesn't start automatically, although of these are setting to start automatically, but this is not happening always, the 90%  start correctly, but in the others the users had to start the workflow manually. What can I check to make that the workflows start always automatically???

Thanks

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23 Replies
melissac
Nintex Newbie

Re: Workflow doesn't start automatically

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Is the WF on a list item or on a Site?

If it's a a list Item something has to kick it off? like if you change field .

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andersarria
Nintex Newbie

Re: Workflow doesn't start automatically

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Hi,

The WF it's on a list item, currently is set to start when a new element is added to the list... Any ideas about the issue?

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melissac
Nintex Newbie

Re: Workflow doesn't start automatically

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In the Workflow Setting you have it to Start on "Create" ? is this a email enabled list?

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andersarria
Nintex Newbie

Re: Workflow doesn't start automatically

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Yes, it is enable to start on create, and is not an email enable list...Any clue??

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melissac
Nintex Newbie

Re: Workflow doesn't start automatically

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some thing needs to change on the list so that the WF can start. So for if lets you have  a condition action that says if Status equals complete then send an email. Only then when Status is change to complete will it start.  Make Sense?

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c_heindel
Nintex Newbie

Re: Workflow doesn't start automatically

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Hi Anderson Sarria,

Workflows do not start automatically if the item has been created by "System Account" (programmatically or via email). Can you please check if that is the case for your workflows that won't start?

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andersarria
Nintex Newbie

Re: Workflow doesn't start automatically

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Hi Christian Heindel​,

The workflow is started by an user in a SharePoint list, using a form designed in Nintex Forms. Currently we haven't found solution to this issue, I'm going to test the solution of Melissa Castillo​ using an conditional to start the workflow when the item is created.

Thanks

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melissac
Nintex Newbie

Re: Workflow doesn't start automatically

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Anderson Sarria

Hope it helps!

I haven't used it on Nintex Forms.  My company doesn't have that product :-(

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Not applicable

Re: Workflow doesn't start automatically

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Hi, Anderson Sarria​! Let us know if you found a solution in this thread and mark the answer correct! It's helpful to others in the community seeking correct answers to similar questions.  If you're still looking for a solution, your feedback is welcome.  Thank you!

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