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Nintex Newbie

Automatic task escalation not once but 3 times

HI,

 

A Flexi task can only be escalated once automatically.

 

We need to escalate a flexi task as follow and it must happen automatically:

 

1st Person - after 1st day (If no response)

2nd Person - after 2nd day (if no response

3rd Person - after 3rd day

 

What is the best way to implement such functionality ?

 

Many thanks

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Nintex Newbie

Re: Automatic task escalation not once but 3 times

Have you tried using the Escalation type "Complete task"?  Include the Other branch and nest another flexi task inside that branch that gets assigned to the 2nd person.  You can repeat that as many times as necessary.

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Nintex Newbie

Re: Automatic task escalation not once but 3 times

My only concern is if I introduce more legs in my Flexi Tasks my workflow will be getting way to big. I already have 8 Flexi Tasks each with 3 branches each.

Anyway, will give it a try.

Thanks for the response.

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