Creating Word Document using Nintex Workflow - Nintex Bug

[seid]

I have a documents library with custom made template for it. when I create a document in the library using the template, it works fine. However, when I try creating it in a workflow using "Create Item" action, the document created cannot be opened because of its content... How to fix this issue? Is it a bug with nintex?

[deanvirag]

Are you using Nintex Workflow On-Prem or O365?

[#3]

Had same issue for our on-prem setup.

Fixed it by creating a document library that was associated with a content type. I then uploaded a template on the content type. The trick I found was to use a DOCX file, not a DOTX as the document template. When I used DOTX, the following error message appeared:

We're sorry. We can't open MyDocument.docx because we found a problem with its contents...