i am trying to create a process which involves going back to a step in the same process twice.
As the picture shows.
any suggestions on how to illustrate this?
Solved! Go to Solution.
Nintex Promapp has been designed intentionally to prevent loops like this within a process. A process should display the expected outcome with any exceptions logged as notes, process links, conditional process links, parallel activities or even tasks. The result we're looking for here is a simple process for an end user to digest and follow.
A note is a great way to pose a question, particularly if it follows an 80/20 rule. The decision in your screenshot could be avoided by adding a note to one of the other activities posing a question along the lines of "Has a review been conducted?". Within the response to this you can respond with any relevant information and link the process at the bottom of the note.
Have a look at our course on Learning Central - Promapp for Process Authors - Advanced Features - https://learn.nintex.com/series/nintex-promapp/promapp-for-process-authors-advanced-features
This course will help provide some insight as to why these features work the way they do.