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Missing X on Sub-Form Fixed

  • September 6, 2019
  • 4 replies
  • 35 views
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M

Hi,

 

We've run into this issue whilst using the Lithium theme. See the post below:

 

https://help.k2.com/kbs100118

 

Our users were experiencing the close 'X' button dissapearing in both IE11 and Chrome. The IE 11 issue was at 100% zoom and only affected one user but in Chrome the X would dissapear when zooming below 100%. 

 

After investigation I've fixed it by making the following change to the CSS. So, if you run into this issue try this fix:

Edit the "Theme.css" file for the Lithium theme (and I'm assuming for any other theme where this issue is experienced) :

.theme-entry .dialog .popup-header-wrapper > .wrapper > div{    position: static;    right: auto;    left: auto;    display: inline; /* fix for disappearing X close button */    float: none;    vertical-align: middle;    /*override - base*/    /*override - base*/    /*override - base*/}
.theme-entry .dialog.sub-view .popup-header-buttons,.theme-entry .dialog.sub-form .popup-header-buttons{    width: 72px;      /* Fix for missing close X when browser not 100% zoom */}

Cheers,

Mike

    Did this topic help you find an answer to your question?

    4 replies

    C
    • chruff1
    • 56 replies
    • September 11, 2019

    Hi Modmike,


     


    Thank you for providing a workaround for this issue to the K2 Community.  If you have a free moment, I would recommend logging a ticket with K2 Support to further increase the visibility of your workaround.  This will help others in the future should they encounter this issue.


     


    Thanks!

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    M
    • Modmike
    • Author
    • 4 replies
    • September 16, 2019

    Hi @chruff,

    I've raised a ticket as you suggested.

    Regards,

    Mike. 

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    P
    Forum|alt.badge.img+4
    • PM1
    • 11 replies
    • September 4, 2020

    Hi All,

     

    I am geeting the same issue while opening subview and while resizing the screen, the popup close button get missing but can be visible at 75%,125% but not visible when screen size is 90%,80%,110%.

     

    Is K2 gave any workaround of it. As the solution given above i have tried but not able to get the result. 

     

     

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    L
    Forum|alt.badge.img+13
    • lkimberly
    • 222 replies
    • September 7, 2020

    Hi,


     


    This seems to be a known issue when using Google Chrome, if the zoom level is less than 100% and the form is using the Lithium theme. It will be fixed in a future version of K2. Please see the below KB:


    http://help.k2.com/kbs100118



    Please adjust the zoom level accordingly for the close button or 'X' icon to appear on the subform/subview. 


     


    Regards,


    Kimberly 


    K2 will not accept any liability for any issues arising from actions taken in respect of information provided by any forum member.
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