Skip to main content
Nintex Community Menu Bar
Solved

SmartObject Service Tester Issue

  • November 1, 2018
  • 2 replies
  • 26 views
  • Translate

Forum|alt.badge.img+4

Hi,

 

I'm seeing issues with our SmartObject tester in K2 5+, I want to install a FileService broker, but our PROD version is acting up.

 

Environments:

DEV - 4.7

PROD - A Clean install of 4.7 then upgraded to 5+.

 

 DEV - 4.7 No issues

11020iB67B5DF26BBD1A4E.png

 

Any ideas?

 

This SmartObject tester is on my local machine which was installed with 4.7 as a side note.

 

Thanks,

 

Best answer by tbyrne777

If possible, try remoting to the production server and using the SmartObject Service Tester there (or using the management site to do what you need to do). The service tester on your local machine is 4.7 and cannot talk to a 5.x server.

View original
Did this topic help you find an answer to your question?

2 replies

Forum|alt.badge.img+16
  • 682 replies
  • November 1, 2018

Hi,


 


Your client machine's K2 components will need to update to K2 Five version in order to use SmartObject Service Tester tool to connect to your K2 Five production environment, see the following KB. I think the best option is to install the K2 Five client tools on another client machine, this way your existing K2 4.7 SmartObject Tester tool will contintue to work with 4.7 Dev server.


 

Translate

Forum|alt.badge.img+14
  • Scholar
  • 501 replies
  • Answer
  • November 1, 2018

If possible, try remoting to the production server and using the SmartObject Service Tester there (or using the management site to do what you need to do). The service tester on your local machine is 4.7 and cannot talk to a 5.x server.

Translate

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie Settings