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search in a table only working client side - platform encrypted text field on lookup object

  • July 10, 2024
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We’re trying out Salesforce Shield, so we can encrypt patient names but be able to search for patients by name. We have custom fields for first name and last name on a custom Patient object. In a table of Patient records, I can search the server for first name and last name. But in a table of child records, Listings, I can’t search the server for Patient__r.First_Name__c. It works if I search client-side, and it works for non-encrypted text fields. Is this a Salesforce issue, or something with Skuid?

I should also mention that in the table of Patient records, the search only works if turn on SOSL search, not if I specify the two name fields. While in the Listing table, the search only works if I specify the two fields. 


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