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Error trying to activate Salesforce feature

  • February 16, 2021
  • 0 replies
  • 21 views

OlivierC
Nintex Employee
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Issue

You may face an issue trying to create new Salesforce service instance. You might see the following error: "Object reference not set to an instance of an object."

Error Code

10702 An error occurred in the K2_Management Service Instance. System.NullReferenceException: Object reference not set to an instance of an object. at SourceCode.SmartObjects.Services.K2Management.Security.OAuth.ManagementService.GetOAuthResource(String ResourceTypeName, String ClientId, String ClientSecret) Edit Fields​
 
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Resolution

Go to the K2 Management site, Authentication/OAuth/Resource Types, Delete the Salesforce one and when recreating it, make sure the information is correct.

 

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