Issue
When running a workflow, it might stop automatically and an error similar to the following might occur:
RequestorId: eXXXXea-1164-652d-0000-000000000000. Details: System.Activities.Statements.WorkflowTerminatedException: The instance has been moved from the Suspended state to the Terminated state because it has expired. The original error which caused it to be Suspended is: The instance has exceeded the outbound http request quota for a 1.00:00:00 time period. The 5000 request limit was reached in 01:23:53.7820143
Error Code
"The instance has exceeded the outbound http request quota for a 1.00:00:00 time period. The 5000 request limit was reached in ."Or “RequestorId: eXXXXea-1164-652d-0000-000000000000. Details: System.Activities.Statements.WorkflowTerminatedException: The instance has been moved from the Suspended state to the Terminated state because it has expired. The original error which caused it to be Suspended is: The instance has exceeded the outbound http request quota for a 1.00:00:00 time period. The 5000 request limit was reached in 01:23:53.7820143”
Resolution
- Resume the suspended workflow instance by clicking Resume for the workflow or by using the SharePoint Workflow Client Object Model after 24 hours have passed. This must occur before the workflow is terminated.
- Redesign the workflow to follow Microsoft best practices to handle throttling. For more information, see SharePoint 2013 workflow throttling and performance in SharePoint Online and Project Online.