Code Fix: An error occurs in the database when running a sync on a SharePoint 2013 environment
KB003088
PRODUCTK2 Five 5.2
K2 Five (5.2) Fix Pack 31
Issue Description
When running a sync using the SyncEngine on a SharePoint 2013 environment an error occurs in the database. This will occur after adding a group with many users in the group and then running the sync.
Error Message
The following error is visible in the [SyncEngine].[RunHistory] table in the AdditionalInfo column: “Invalid Request. The request XML is too complex”.
Cause
SharePoint 2013 uses CSOM calls that have a limitation when building the XML.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP31 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP31 to apply the fix.
- Run the sync again.