KB002889

Issue Description

When you design a workflow in the K2 Workflow Designer with Task steps sending notifications or Email steps, an error occurs when you attempt to deploy the workflow.

Error Message

The following error occurs: “Missing reference at EnvironmentField 'From Address' in Event 'Task': Could not resolve the environment field”.

Resolution

1. Ensure you have K2 Five (5.2) installed.
2. Download the K2 Five (5.2) FP11 from K2 Partner and Customer Portal.
3. Install the K2 Five (5.2) FP11 to apply the fix.
4. It is recommended to refresh the browser cache.
5. You will now be able to deploy the workflow.