"User does not have permissions to open the process" error appears in Hostserver Logs when starting a process
kbt131899
PRODUCTK2 blackpearl 4.6.10 to 4.7
BASED ONK2 blackpearl 4.7
TAGSSmartForms
Cumulative Update
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
The following errors are logged in the K2 Hostserver and Windows Event viewer logs:
"[FQN]:[domain][username] does not have permissions to open the process"Symptoms
A process will be started successfully, and within the K2 Product you will not see any errors. This will happen even though the relevant user can open or start the process. However, if you look at the K2 Hostserver and Windows Event viewer logs, you will notice the error messages.
Resolution
This was identified as a bug in the product. It has been fixed in the May Cumulative Update Fix Pack 9 Update: http://help.k2.com/kb001954