Code Fix: When running a sync and an exception occurs, the sync becomes unresponsive
KB002937
PRODUCTK2 Five 5.2
K2 Five (5.2) Fix Pack 16
Issue Description
When you run a sync via the SyncEngine and an exception occurs in the background, the sync becomes unresponsive and unable to complete the queued items.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP16 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP16 to apply the fix.