Skip to main content
Nintex Community Menu Bar

DocuSign Delivery Method - DocuSign password?

  • July 13, 2016
  • 6 replies
  • 39 views
  • Translate
K

When I set DocuSign as a delivery option in the Drawloop DDP, the user has to enter their password every time that they use that delivery method. Is there a way to configure this so that the user doesn't have to enter their DocuSign password?

deliveryoption.jpg

    Did this topic help you find an answer to your question?

    R
    Nintex Employee
    Forum|alt.badge.img+8

    Kevin Crews​,

    Are you using Send On Behalf Of?

    Cheers,

    Ryan

    Translate
    K

    Don't think so. Where would I check that?

    Translate
    K

    Found the setting. Yes, Send on Behalf Of is enabled

    Translate
    R
    Nintex Employee
    Forum|alt.badge.img+8

    Hey Kevin,

    There are 4 DocuSign fields please make sure all of the fields but DSProSFUsername are blank.

    The following fields should be empty DSProSFPassword, DocuSign API UserName, DocuSign Password.

    Cheers,

    Ryan

    Translate
    K

    For me, the issue occurred in the Sandbox. In production, it seems to be working fine and is not asking for the password.

    Translate
    R
    Nintex Employee
    Forum|alt.badge.img+8

    Just to clarify you'll need to reach out to DocuSign to have them enable Send On Behalf Of (SOBO) if you want to use it and don't already have that feature enabled.

    Translate

    Reply


    Sidebar Buttons
    Nintex Community Home Contact Nintex Support Email Nintex Community Check Nintex Status
    Terms & ConditionsCookie Settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie Settings