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Image click to URL not working

  • July 11, 2024
  • 3 replies
  • 14 views

bill.fox
Forum|alt.badge.img+7

I have an image source https://dorothy.com/Images/SalesForce/Engage

on the page with with an interaction “Click”, with the action type “Show Modal”. The image shows and modal works.

image.png

When I change to interaction “click”, with action type “Go To URL” <a href=“http://dorrothy.com”“>http://dorrothy.com” in blank window.

I preview the image it shows the following which is not clickable

image.png

Best answer by bill.fox

I have created a video that shows the image link is good. You will notice in preview the 2 images do show for a second and then disappears. If I remove the “click”, the images remain. I believe the “Click” on the “image” breaks the link to the image.

2020-10-21_09-29-29.MP4

3 replies

Forum|alt.badge.img+17
  • Nintex Employee
  • July 12, 2024

Your image URL is bad. And because there is no image found - there is nothing to click on - nothing to interact with.

You could put the image in a wrapper and give it some margin and a background - then put the interractions on the wrapper. That would probably still work even if the image wasn’t fount.


bill.fox
Forum|alt.badge.img+7
  • Author
  • Rookie
  • Answer
  • July 12, 2024

I have created a video that shows the image link is good. You will notice in preview the 2 images do show for a second and then disappears. If I remove the “click”, the images remain. I believe the “Click” on the “image” breaks the link to the image.

2020-10-21_09-29-29.MP4


bill.fox
Forum|alt.badge.img+7
  • Author
  • Rookie
  • July 12, 2024

I did get your solution to work.