Action returning only one row

Can you post the objects used in schema builder?

Here are the objects

There is a lookup relationship from Referral to Contact on the field Referred_Individual__c. 

OK. A few things.

• When setting a condition you should use the reference lookup value vs the related Id. Better performance. So Referred_Individual__c  is better than Referred_Individual__r.Id
• The Condition should be set to “Single Specified Value”, Filterable and Inactive.
• Set the value to {{Referred_Individual__c}} vs {{Referred_Individual__r.Id}}
  
  

Pat, 

Thanks for your help.

I did what you suggested:

Unfortunately, now, it is not returning anything. The strange thing is that if I return this condition to the way it was before (matching on Referred_Individual__r.id) it also does not return anything. Nothing else changed but all is now broken. Stumped.

Likely would take 2 minutes to correct via GTM. Got time this afternoon?

Gladly make time anytime for this. I’m on the west coast. Probably best to avoid 12-1:30.

Bob

How about 4:30pm EST?

Sounds good. Let me know what I have to do to connect.

I am ready

Pat,

I solved the problem (although I don’t know what I did). Thanks for the help.

Bob