Topic
When using the Open Data action in Nintex RPA with a file stored in a OneDrive-mapped or a cloud drive location, the file may remain locked after closing. This can prevent subsequent actions from opening or editing the file, causing failures in your botflow.
Cloud Storage/OneDrive continuously syncs files in the background. This constant synchronization can lead to file-locking issues when a botflow tries to access or modify files directly in a its mapped folder. Company policies or sync behaviors may also interfere with file access.
Instructions
- Recommended Approach: Move the File Temporarily:
- Use a Move File action to move the file out of OneDrive (e.g., to a local folder or network share).
- Perform your required updates using the Open Data action.
- Move the file back to OneDrive once processing is complete.
- Alternative:
- Avoid using files directly in OneDrive for bot operations. This helps prevent file locks and sync conflicts.
Please note:
- This behavior is specific to files stored in OneDrive or similar cloud-sync folders.
- Always ensure that your files are temporarily moved to locations that do not sync automatically during bot operations.
Additional Information
If you have any questions or need further assistance, please contact Nintex Support at support@nintex.com.