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Resizing Screen on Remote Desktop

  • March 26, 2021
  • 0 replies
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MRepetti
Nintex Employee
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Issue

When the application screen that RPA is interacting with needs to be a specific size and the botflow is being run scheduled and unattended on a Virtual Machine, the following things need to be done:

 

- Download and use the Nintex RPA Unlocker

- Add the Unlock action to the botflow

- Use the Batch File in the link below

- Add a Set Resolution action to your botflow

Error Code

If the above items are not done, a Target is Not Found error may occur most likely because the screen did not actually resize appropriately. 

 

 

Additional Information

When a user RDP's into a VM, the VM takes the display settings of the host machine. If running the botflow manually, the batch file and Set Resolution may not be needed if the host machine has the correct display size already. 

 

If running the botflow scheduled and unattended, it will take on the display settings that were by default in setting up the VM. 

 

Running the batch file in the link below on the VM will correctly log it out so that the keyboard and mouse are available for RPA to use. In the Unlock link below there is a section named "Best practices for remote desktops and virtual machines." This is where the batch file is provided. 

 

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