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Are you looking to build an effective automation deployment and management plan to kick-off or scale up your automation? You need to have an RPA Center of Excellence (CoE).

 

On May 20th, 2021 Ziv Ilan, Professional Services Team Leader shared the ins and outs of: 

 

1) A CoE and how it can help you scale your automation

2) Starting to build the CoE: roles and responsibilities and how to set up the team

3) Maturing the CoE with standardized processes, assets, and knowledge

 

Watch it at your own comfort here.

 

Questions raised during the webinar are answered here below.

Question:

Dont you think RPA works better with a single person performing discovery, documentation, development & maintenance.. reason is usually the gap & process understanding being passed from person to person on papers

@Ziv Ilan​ Answer:

Having automation at scale is quite challenging when you have a single person running everything end-to-end; also, having the same function doing the discovery and the development will add more bottlenecks to your automation processes and will limit the way you can scale it I would recommend having business-oriented or process-oriented functions handle the discovery, documentation, and prioritization, while the technical functions handle the development, testing, deployment, and maintenance; it will also allow you to test the documentation of the processes


Question:

Where does the RPA Administration belong?

@Ziv Ilan​  Answer:

The administration of the platform is a technical/IT operations function; the objective is to monitor the robots, validate the proper execution of the tasks, and flag any expected downtime; this is usually managed by the RPA manager or a dedicated function within the RPA/IT team that has the subject-matter expertise of the Console and/or monitoring dashboards


Question:

Is there a way to develop rpa without Studio like C# or Python?

@Ziv Ilan​  Answer:

Kryon studio is highly flexible in the way you can develop RPA on top of it. Integrating code like python, VB, JS, within your automation is highly intuitive within the studio and allows you to enjoy both the testing and application integration capabilities of the studio while using native code to execute scripts; also, you can develop .net / C# plugins to integrate external functionalities into the studio to have it as a reusable and testable component to share with other developers in the organization


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