Topic
If the Logon Expert v9 causing issue with the task failures and the credentials were wiped out in logon.ini when user logout and login to the robot again. The reason why it disappear is because there's a bug in older version.
Instructions
Please follow the steps below:
- Once le9 installed, remove login.ini file in the logon expert folder.
- Please create a new .bat file with the content provided below and save it with the name of le.bat extension.
le -setcredentials "<username>" "<password>" "<domain>"
le -setparams ShowLogo=0 BypassLegalNotice=1 KeepComputerLoggedOn=1 KeepComputerUnlocked=0
le -enable
3. Modify username, password and domain in the le.bat file.
4. Create task scheduler that run the le.bat to set the credential periodically. Run the task manually to test it and monitor logon.ini file if the credential has been set.
5. Restart the robot machine.
Additional Information
If these steps do not resolve your issue, please send an email to support@nintex.com and let us know what troubleshooting you tried as well as the version you are using. We will be happy to assist right away.