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How to Gather RPA Robot or Studio Logs

  • 16 February 2024
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This article describes how to obtain logs from Robot or Studio.

Instructions 
1st option:
Open Windows Explorer and in the Address bar type in %appdata% then go back one folder and navigate to Local/Kryon/<machine name>/Logs/Player (change Player to Studio if you are looking for Studio logs):
 


2nd option:
Just copy and paste in the Windows Explorer's address bar the following: %localappdata%\Kryon\<computerName>\Logs\Player

Make sure this is performed on the Robot/Studio machine where the issue occurs.

3rd option:
Open the Robot UI and select Options > advanced > open folder
The name of the robot > ensure to completely archive the folder.


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