Problem
If proxy servers are in place, then kindly follow the instructions below for configuring clients.
Because of this you notice, Console and aerobase is reachable and can login too. But Studio and Robot screen just loads on nothing happens. And in client logs you will , machine is not able to resolve the name. Which is actually not an issue but related to proxy server.
Solution
Use OS (internet option) setting for proxy server
Edit and save 'C:\Program Files\Kryon Studio\Kryon.Studio.exe.config', It looks like below originally:Remove attribute from line 39 Module child elementSo now you will have only defaultproxy element like below: .NET Framework should not use the proxy settings of Internet Explorer but a different one then add proxy element as belowproxyautoDetect='True|False|Unspecified'bypassonlocal='True|False|Unspecified'proxyaddress='uriString'scriptLocation='uriString'usesystemdefault='True|False|Unspecified'/This is how file 'C:\Program Files\Kryon Studio\Kryon.Studio.exe.config' will look like:Kindly select the options as per your need in above attributesReference Article:https://docs.microsoft.com/en-us/dotnet/framework/configure-apps/file-schema/network/defaultproxy-element-network-settings
