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Failed to add Federation in Nintex Admin

  • June 20, 2024
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Topic

Unable to add federation in Nintex Admin due to misconfiguration of AeroBase.
Troubleshooting:
Federation is found in the list of available in Nintex Admin. When attempting to add it, a pop-up error message appears that corresponds with the error in SEQ:
“Unable to create Federation Tenant Mappings using KryonIDP Service”


This error is due to a missing client permission in Aerobase.
 

Instructions 

Solution:
Log in to Aerobase

  1. In Clients section, for kryon-admin-tool go to Roles → kryon-admin-tool, then Client Roles (see screenshot below), choose real-management and add "manage-realm"



2. In Users, open "Admin", go to Role mappings → Client Roles- realm-management and add "manage realm"


3. Restart services.