I have a Start Form and the first few fields are “First Name”, “Last Name”, “Email” and “Phone Number”. Once these are entered, I basically want a timer to start and if the user hasn’t submitted the form within 2 hours, I want to send an email reminder to them to complete it. After that, I’d also want to trigger another one after 30 days. Is there a way to accomplish this without the user ever actually submitting the start form?
Solved
Send incomplete form email notifications when start form is started but not submitted
+1Best answer by SimonMuntz
Hi
Welcome to the community.
Unfortunately, what you are trying to achieve is not possible.
The reason is that if nothing is submitted, there is nothing to run a workflow on to send the reminders. The entered information remains on the client side and is lost as soon as they close the browser tab or the cookie times out.
+23- Nintex Employee
- Answer
Hi
Welcome to the community.
Unfortunately, what you are trying to achieve is not possible.
The reason is that if nothing is submitted, there is nothing to run a workflow on to send the reminders. The entered information remains on the client side and is lost as soon as they close the browser tab or the cookie times out.
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