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Nintex Automation Cloud/SharePoint Online.Get a File: how should I specify the URL?

  • November 30, 2025
  • 4 replies
  • 27 views
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PROBLEM: The “Get a file” action on my NAC SharePoint Online connector is returning:
  Received an error response from the connector: {"message":"Not Found","correlationId":"9a0ef97e-588c-474c-91f2-384f1129140a","code":null}

STEPS TO REPRODUCE:

  1. Defined a connector to my company’s SharePoint instance; successful [Connect]
  2. Uploaded an MS Word .docx to my SharePoint folder > “Share”, “People in my company”, [Copy link]
  3. Created an NAC workflow > [+Add step] > SP Online.Get a file >
            Connection=MyConnection, Specify source by=URL, File URL=MyShare
  4. Ran workflow => “Not found”
      <= No addtiional debug information

NOTE:  My company’s SharePoint doesn’t have an “Anyone” option to create the share

Q: What am I doing wrong?  How can I successfully read my .docx file from SharePoint into Nintex?

Best answer by rickdemarco

Hey ​@paulsm4 

Easiest way to find the ID is to add the column to your SP View, sometimes you can also see it when you hover over the document in the url. If you want to use the URL in the action you need to use the direct URL and not the share one, easiest way to find this is by going to the details panel and in there you should see the path, basically it’s the SP URL with the e.g. https://sp/site/doc library/my word.docx.

4 replies

SimonMuntz
Nintex Employee
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  • SimonMuntzNintex Employee
  • Nintex Employee
  • November 30, 2025

Hi ​@paulsm4,

Is there a reason you are using the file URL and not the item ID?
If you use the Item ID, is the file found?
If the file is found when using the item ID, this indicates that there is an issue with the URL being used.
If the file is still not found, then, as you suggest, it may be a permissions issue.

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  • paulsm4
  • Author
  • Rookie
  • November 30, 2025

Hi, Simon -

Thank you for your response.

My Word .docx is just a file that I uploaded to a subfolder under SharePoint “Documents”.

Under “Details”, I can see a preview of the .docx, who “Has access”.  Under “Details > Properties”, I can see Name, Type, Modified, Path and Size. 

But I don’t see how to find its “Item ID”.

I have read/write/create/delete access to the SharePoint folder.  I’m an “admin” on the Nintex tenant. 

But I DON’T have admin access to SharePoint “Site settings”, it that’s what’s required to see a document’s ID :(

Q: How do I find the “Item ID”?

Q: Should I save the document differently in SharePoint?

rickdemarco
Nintex Employee
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  • rickdemarcoNintex Employee
  • Nintex Employee
  • Answer
  • December 1, 2025

Hey ​@paulsm4 

Easiest way to find the ID is to add the column to your SP View, sometimes you can also see it when you hover over the document in the url. If you want to use the URL in the action you need to use the direct URL and not the share one, easiest way to find this is by going to the details panel and in there you should see the path, basically it’s the SP URL with the e.g. https://sp/site/doc library/my word.docx.

SimonMuntz
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  • paulsm4
  • Author
  • Rookie
  • December 1, 2025

THANK YOU!  The “https://sp/site/doc library/my word.docx” syntax you suggested worked perfectly: I’m able to successfully “Get” the .docx from SharePoint.

Specficially:

  • I tried to “Hover” … it displayed a “Details” option… but still no “Item ID” anywhere :(
      <= I suspect the problem is a site setting on our company’s SharePoint tenant…
  • But then I browsed down to “Details > Path”, and clicked the “Copy” icon.
  • This copied PRECISELY the “https://sp/site/doc library/my word.docx” syntax you suggested.
  • I pasted it into my workflow step, “Published” and invoked another instance … and everything “Just worked” :)

Thank you again - problem solved!

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