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Microsoft Exchange Online - Send an Email: Message Body Window

  • October 25, 2023
  • 4 replies
  • 176 views

We would prefer to use the Microsoft Exchange Online - Send an Email action in our NAC workflows vs the NAC - Send an Email action, because the NAC emails are getting flagged with a “Caution: this email originated from outside of the organization.” warning, and we can’t turn that off.

The Message Body window in the NAC email action has a rich text menu though, whereas the MS email action does not. How are hyperlinks and formatting to be added to the MS email message body - does the whole body have to be written out as HTML first? 

Best answer by Jake

Hi @rthomson 

 

I like to make my email bodies in the nintex email designer then just open the HTML view, copy that and paste it into either a build a string or directly into the MS email action.

 

 

 

 

 

4 replies

Deon
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  • Rookie
  • October 30, 2023

Hi, you can choose the message body format, either TEXT or HTML, if you choose HTML you have to add html tags for formatting, e.g.

<strong>This is BOLD</strong>

 


Jake
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  • Scholar
  • Answer
  • November 1, 2023

Hi @rthomson 

 

I like to make my email bodies in the nintex email designer then just open the HTML view, copy that and paste it into either a build a string or directly into the MS email action.

 

 

 

 

 


  • Author
  • November 1, 2023

@Jake - ah: that is a good solution - thank you!


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  • Rookie
  • June 4, 2025

Jake nailed it. You can design your HTML anywhere and then copy/paste.  The new functionality in the email designer is really handy. Before that, I had to create mine outside … Good Luck.