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Question

How to setup a reminder for a "send an email" action

  • September 29, 2025
  • 4 replies
  • 48 views

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Hi,

 

Can someone assist on how to setup a reminder (follow-up email) for a “send email” action? I currently have a form setup to send out an email to a manager to review a form. The manager would then have to go into the form and click a checkbox to state they reviewed it, but the manager just gets a single notification to begin with... I am trying to figure out a way to trigger notifications to be sent until the manager goes in and checks the box. I just don’t want them to forget, so I would like to setup a reminder.

 

TIA!

 

4 replies

SimonMuntz
Nintex Employee
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  • Nintex Employee
  • 2622 replies
  • September 29, 2025

Hi ​@jpacheco,

Is there a reason you are using a Send an email action instead of a Task action?
A task action has everything you are asking for here.


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  • Author
  • Scout
  • 98 replies
  • September 30, 2025

@SimonMuntz ,

Hi and thanks for your response! So, the form is already built and the person reviewing (manager) needs to go in the form and tick a checkbox.  There is already a WF in place as well, she just wants to get a reminder in case the original email she gets sent “falls through the cracks”. Is this possible?

 

Thanks


SimonMuntz
Nintex Employee
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  • Nintex Employee
  • 2622 replies
  • September 30, 2025

Hi ​@jpacheco,

I would put the manager email in a loop.
It checks at a specific interval to see if the checkbox has been checked. If it hasn’t been checked, another email is sent, and the workflow pauses again.  The workflow would look like this.
 

 


  • 82 replies
  • October 1, 2025

Note that while the Loop action does work, best practice is still to use a Flexi-task action. The tasks allow you to use custom task forms, task escalation (in case someone is on holidays or w/e), and allow the workflow to immediately proceed once the manager has completed the task rather than the workflow stalling until the pause action expires. Say you send a reminder every two weeks or so, that’s potentially almost two weeks the workflow stalls after the manager has already completed their task. The task action is just a very nice and versatile action that is well-worth getting acquinted with.