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Nintex workflow authorization issue with AdobeSign.

  • March 26, 2021
  • 0 replies
  • 38 views

KB_Admin
Nintex Employee
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Issue

When attempting to authorize with Nintex Sign, you receive the 'Oops something went wrong" error.

User-added image

In the Nintex Sign Authorization email, you see this URL for the link to authorize.
User-added image

 

Resolution

Review the Mimecast encoding/decoding settings. There should be a setting to adjust for specific URLs. Once this is updated, you will be able to access the correct URL.