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Nintex forms in SharePoint returning error 404 when trying to open a form

  • November 10, 2024
  • 5 replies
  • 142 views

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Hi we have nintex forms in sharepoint lists which are not working this morning.  When trying to open a  form myself and other users are  getting  the error 404 NOT FOUND.  I’ve raised an incident  with  Microsoft  but I don’t  know if this is a  MS issue or a Nintex one.  Is  anyone else having this problem?  It’s happening on  multiple sharepoint sites and multiple lists.  Was  working fine on Friday just gone (it’s Monday now)

 

Best answer by SimonMuntz

Hi @berny,

As per the status link https://status.nintex.com/, this issue appears to affect many customers.
The issue is on the Microsoft side and concerns their modern view.
If you are unable to access the customer portal, you can email support directly. support@nintex.com.

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5 replies

SimonMuntz
Nintex Employee
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  • Nintex Employee
  • 2438 replies
  • November 10, 2024

Hi @berny,

I checked the forms for a tenant in the US, and they are behaving as expected.
Nintex does not currently have any open outages. https://status.nintex.com/
If the issue persists, please get in touch with Nintex Support.

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  • Author
  • Rookie
  • 6 replies
  • November 10, 2024

Thank you.  Hopefully Microsoft will be able to fix this

 

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  • 6 replies
  • November 12, 2024

Hi again how do I go about enlisting the help from a nintex staff member.  Microsoft want to get into a  call with Nintex to try and work through this issue our company is having with these lists.  I tried raising a case through the nintex support link you provided but the page will not load.

 

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SimonMuntz
Nintex Employee
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  • Nintex Employee
  • 2438 replies
  • Answer
  • November 12, 2024

Hi @berny,

As per the status link https://status.nintex.com/, this issue appears to affect many customers.
The issue is on the Microsoft side and concerns their modern view.
If you are unable to access the customer portal, you can email support directly. support@nintex.com.

Translate

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  • Author
  • Rookie
  • 6 replies
  • November 12, 2024

Thanks for that.  Ours was fixed over night

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