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Is there a way to display an access denied message on a link to a Nintex form instead of it be stuck indefinitely loading?

  • July 10, 2023
  • 2 replies
  • 48 views

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When a user clicks on a link to a form they do not have access to which is normally sent to them through an email link sent by a workflow, the linked page will be stuck showing the loading page below.

Is there anyway for a message to appear showing ‘access denied’ instead of this loading page. This loading page causes some confusion at times and having it show ‘access denied’ or something similar would help a lot.

 

This is on Nintex for Office 365.

Best answer by Mittu

We can try raising it with Nintex support as the access denied message that is displayed is from SharePoint’s end. If it is a cloud form, I think we need to raise it with Nintex support.

2 replies

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  • Scholar
  • Answer
  • July 12, 2023

We can try raising it with Nintex support as the access denied message that is displayed is from SharePoint’s end. If it is a cloud form, I think we need to raise it with Nintex support.


SimonMuntz
Nintex Employee
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  • Nintex Employee
  • July 18, 2023

Hi @phrilly,

 

As @Mittu has already advised, I suggest you open a case with Nintex support to investigate this issue further.