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Do not have the option to select the new responsive form

  • January 7, 2020
  • 6 replies
  • 53 views

Hello

I am trying to update my form to the new responsive form nintex release but I don't the option to select it. I only see the old options. 

Best answer by SimonMuntz

Navigate to site contents in Classic view for the sites where the New responsive forms is not coming up as an option.
Find the Nintex Forms app and see if there is a message about an update.
If there is an update, do it and see if that resolve the issue.
If not remove the app from the site and then re-add it.
No forms will be lost by doing this.

6 replies

SimonMuntz
Nintex Employee
Forum|alt.badge.img+23
  • Nintex Employee
  • January 7, 2020
If you remove and re-add the Nintex forms app does that resolve the issue?

  • Author
  • January 9, 2020

Do you mean deleting the form or the entire application?


  • Author
  • January 9, 2020
The new responsive form shows up on certain sub sites within the site but not all.

SimonMuntz
Nintex Employee
Forum|alt.badge.img+23
  • Nintex Employee
  • Answer
  • January 9, 2020
Navigate to site contents in Classic view for the sites where the New responsive forms is not coming up as an option.
Find the Nintex Forms app and see if there is a message about an update.
If there is an update, do it and see if that resolve the issue.
If not remove the app from the site and then re-add it.
No forms will be lost by doing this.

  • Author
  • January 9, 2020

Ok thanks, I see its due for an update. How do I update the application I don't the option?


SimonMuntz
Nintex Employee
Forum|alt.badge.img+23
  • Nintex Employee
  • January 9, 2020
Where you see that the app is due for an update click that link.
Otherwise just remove and re-add the app.