Issue
You may notice task steps are no longer sending notification emails, however email steps are working fine.
Error Code
- Review the [EventBus].[ClientRecorderError] table to make sure that the messages didn't error out before getting to Exchange
- Review the [EventBus].[CustomEventInstance] table to make sure the messages aren't caught in the queue
- Example Error from the [Eventbus].[ClientRecorderError] table:
System.Data.SqlClient.SqlException: Conversion failed when converting from a character string to uniqueidentifier.
Resolution
First, try hard coding an email address into that task step, such as adding an email directly as a BCC, this may help send the emails. Additionally, you can delete and re-add the task step.
Otherwise the example error above indicates a SQL SmartObject is being using in the task email notification and it is failing. More specifically, the example error indicates the SmartObject is using an "uniqueidentifier" data type. You will need to reconfigure this step or test the SmartObject .
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