Hello  @sajithdilhan,

Please use this link since it provides workflow start options, On start rule condition example scroll to step 9 and 10 it might be of great assistance: https://help.k2.com/onlinehelp/k2five/userguide/5.0/default.htm#LegacyDesigntools/Workflow/Build/Workflow_Start_Options.htm

You can also check this community post: https://community.k2.com/t5/K2-Net-Blackpoint/Solution-Required-Start-K2-Process-when-an-email-is-received/td-p/16149

Regards,
BesM

Hello BesM,

I need to kickstart the workflow upon email recieve event and read the email content like reciepients list. Still I couldnt find a way to do that. Anyway thanks for the reply.

You create a SmartObject, a SmartForm, and a workflow. In the workflow, you create two variables to receive the email Subject and Form fields from Splunk. Then you configure your flow to start the workflow when a new email arrives in your form. Your flow sends the Form and Subject content from the email to your workflow, which creates a new entry in your SmartObject.

Before You Begin

If you have not done so already,

Enable the Workflow REST API in the K2 Management site. See Configuring the Workflow REST Service for more information about enabling the API.

http://help.k2.com/onlinehelp/K2Cloud/UserGuide/Update_9/default.htm#K2-Management-Site/Integration/Workflow-REST-API.htm

You can also have a look at the following system documentation that explains how to configure workflows for your own specific uses: http://help.k2.com/onlinehelp/K2Cloud/UserGuide/Update_9/default.htm#How-Tos/LandingPages/HowToWorkflow.htm, furthermore I believe our K2 Services team are best equipped to assist you further with this topic.

Best regards,

Dumisani

Hi Sajithdilhan

See the link below and scroll down to where it says : Scenario 2 - How to start K2 workflow in Microsoft Flow using Outlook

https://help.k2.com/onlinehelp/k2five/userguide/5.0/default.htm#How_Tos/WorkflowRESTAPI/Workflow-REST-with-MS-Flow.htm#Scenario

Regards

Elvis

Hi  @sajithdilhan;

This is the simplest way to achieve your goal, kindly dive into this link on howtos using microsoft flow(http://help.k2.com/onlinehelp/K2Cloud/UserGuide/Update_9/default.htm#How-Tos/WorkflowRESTAPI/Workflow-REST-Flow-Start-Outlook.htm) proper steps shown in there...

Hope your issue will get resolved.

Kind Regards;

Widson.

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@Dumisani wrote:

 

You create a SmartObject, a SmartForm, and a workflow. In the workflow, you create two variables to receive the email Subject and Form fields from Splunk. Then you configure your flow to start the workflow when a new email arrives in your form. Your flow sends the Form and Subject content from the email to your workflow, which creates a new entry in your SmartObject.

Before You Begin

If you have not done so already,

Enable the Workflow REST API in the K2 Management site. See Configuring the Workflow REST Service for more information about enabling the API.

http://help.k2.com/onlinehelp/K2Cloud/UserGuide/Update_9/default.htm#K2-Management-Site/Integration/Workflow-REST-API.htm

You can also have a look at the following system documentation that explains how to configure workflows for your own specific uses: http://help.k2.com/onlinehelp/K2Cloud/UserGuide/Update_9/default.htm#How-Tos/LandingPages/HowToWorkflow.htm, furthermore I believe our K2 Services team are best equipped to assist you further with this topic.

 

Best regards,

Dumisani

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Hi Dumisani,

"Then you configure your flow to start the workflow when a new email arrives in your form. Your flow sends the Form and Subject content from the email to your workflow, which creates a new entry in your SmartObject."

This part is the challenging part for me to kickstart the workflow. Can you please elaborate more on this ?

Thanks!

Sajith

Good day sajithdilhan,

I have conducted additional research on this topic and I believe the best practical answer into this which has visual presentations is to use the links provided by  @ElvisJacob  as well as  @Widson , following that you can have a look at the following post as well:

(1) https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/Does-K2-capable-of-listening-to-email-and-start-a-workflow/m-p/67300

(2) https://community.k2.com/t5/K2-Blackpearl-Forum-Posts/Start-Workflow-with-incoming-email/m-p/29721

they contain useful information for this post.

Kind regards,

Dumisani

Is K2 standalone or being used in front of / along side of SharePoint?

The company I am current work at has List Item Create from Email enabled on Annoucements and Task Lists within SharePoint. 

I am able to send an email to the SharePoint List and trigger a K2 workflow based on the new item created in the List.

May provide another option of SharePoint is used in the environment...

Thanx!