Skip to main content
Nintex Community Menu Bar
Solved

Customize content of out of office email notification

  • November 5, 2019
  • 5 replies
  • 130 views
  • Translate
F
Forum|alt.badge.img+6

Dear Expert,

 

I have seeking for post on how to custome content for out of office email notification. However, i not able to find related post.

 

Currently, when user A configure out of office to delegate the task to user B. User B will receive K2 standard task notification.

 

Subject: FW: New task

 

Content:

Hi User B,

 

You've been forwarded a Task: Open Task

 

To action your task via e-mail, reply with one of the following words:

You may also reply with on of the standard action words:

 

  • Redirect
  • Delegate
  • Sleep

How can i custome the subject and the contect for this email?

 

Thank you.

Best answer by foo_yk

Hi all,

 

Since the email not able to be customize, we decided to disable the out of office email notification.

 

Delegated user have to act on the form from the task worklist.

 

Thank you.

View original
    Did this topic help you find an answer to your question?

    5 replies

    K
    Forum|alt.badge.img+16
    • khanh1
    • 682 replies
    • November 5, 2019

    Hi,


     


    There is an existing feature request to customize content of out of office email template. I would highly recommend up voting it, this will help Product Management team to prioritize it in the future.


    https://ideas.k2.com/ideas/APIT-I-317


     

    Translate
    F
    Forum|alt.badge.img+6
    • foo_yk
    • Author
    • 25 replies
    • November 5, 2019

    Hi,

     

    Thank you for your reply.

     

    If need to wait for the feature request, i believe it will take some time.

     

    Is there a way to disable the email notification? Mean user still can configure the out of office, but no email notification send.

     

    So user B only need to action on the form from the task list.

     

    Thank you.

    Translate
    E
    Forum|alt.badge.img+9
    • ElvisJacob
    • 266 replies
    • November 5, 2019

    Hi foo_yk


     


    See the attached link below:


    https://community.k2.com/t5/K2-blackpearl-Articles/Task-notifications-after-quot-out-of-office-configuration-quot/ta-p/78643


     


    Regards


    Elvis


     


     


     


     


     


     


     


     


     

    Translate
    K
    Forum|alt.badge.img+7

    Hello  @foo_yk 

     

    Please it is also important to have a glimpse at this string of conversations:https://community.k2.com/t5/K2-Five/How-do-we-customize-the-Out-Of-Office-e-mail-in-K2-5/td-p/109029

     

    All the best

    Translate
    F
    Forum|alt.badge.img+6
    • foo_yk
    • Author
    • 25 replies
    • Answer
    • November 12, 2019

    Hi all,

     

    Since the email not able to be customize, we decided to disable the out of office email notification.

     

    Delegated user have to act on the form from the task worklist.

     

    Thank you.

    Translate
    E
    1 person likes this
    • E
      ElvisJacob

    Reply


    Sidebar Buttons
    Nintex Community Home Contact Nintex Support Email Nintex Community Check Nintex Status
    Terms & ConditionsCookie Settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie Settings