Code Fix: Unable to save a SmartForm containing Unicode CJK-B block characters

  • 20 September 2023
  • 0 replies

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Issue Description

When you try to save a Unicode CJK-B block character to a textbox or a memo field on a SmartForm an error occurs and the form does not save.

Error Message:

The following error occurs:

A valid UTF32 value is between 0x000000 and 0x10ffff, inclusive, and should not include surrogate codepoint values (0x00d800 ~ 0x00dfff). Parameter name: utf32”


The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.


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