Code Fix: Tab icons are missing in K2 SmartForms runtime

  • 24 August 2023
  • 0 replies

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Issue Description

When you run a form in Runtime, the tab icons are missing.

Error Message:

The following error occurs: “Favico.ico could not be retrieved


The fix is available in:

  1. Ensure you have the correct K2 version and/or Cumulative update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to clear browser cache and refresh the page.

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