Code Fix: An error occurs when you use a filter during execution of the GetUsersByGroup method for the AD Service 2 SmartObject
When an Active Directory group contains parenthesis symbols in the group name, and you execute the GetUsersByGroup method with a filter for the AD Service 2 AD User SmartObject, an error occurs.
The following error occurs: “Failed to translate name EL TCC 28 Technics 29”.
The fix is available in the following K2 versions:
|K2 4.7 March 2018 Cumulative Update
|K2 Five (5.0) September 2018 Cumulative Update
|K2 Five (5.1) November 2018 Cumulative Update
|K2 Five (5.2) May 2019 Cumulative Update
|K2 Five (5.3)
|Fix Pack 25
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.