Skip to main content

When printing the smarform from Internet Explorer, I see that some data does not appear in the print preview when Scaling is set to "Shrink to Fit".

 

When I change it to 80%, all of the info is shown, much smaller print font.

 

The Smartform consists of 5 views.

The first 2 views are short nd fit on the same page.

The thrid view is supposed to print on 2 pages, it is quite long. Then then view 4 and 5 go on the separate pages 4 and 5, correspondigly.

The problem is the view 3.

Half is printed on the page , what ever fits on it, but the rest is not going to the next page, it just disappears.

 

If I reduce the scale to 80%, the whole view 3 is visible on 1 page and all the data is there. But the font is too small.

I need to keep the scaling to 100% and have the View 3 flowing on two pages, not cut off the data

How do I fix it?

 

UPD: 2/13/2020

After raising a ticket with K2 support, it was determined that it lookslike a bug and K2 will work with us to fix it.

The issue happens only in Explorer browser.

When the View spans across several pages, the next page data is cut off.

Good day Julie1


 


Please see the following.


"IE missing pages when printing to PDF": https://community.k2.com/t5/K2-blackpearl-Articles/IE-missing-pages-when-printing-to-PDF/ta-p/92780.


 


Best,


Sunrise


Hello  @Julie1 ,

 

Perhaps you might want to use the Save As pdf control: https://help.k2.com/onlinehelp/k2five/userguide/5.3/default.htm#Create/K2Designer/Controls/SaveAsPDF/SaveAsPDFControl.htm

 


Thank you for your reply. Print to PDF was rejected by the users, as an extra step they don't want to go through.

 


Reply