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Hi,

 

I'm getting 500 Internal Server Error when trying to open a workflow in K2 Designer.

Please see attached image.12684iFA5B709659651344.jpg

 

Can anyone help please on why this error is showing? It's happening on a quite  few workflows that I have.

 

thanks

Aaron

Hi there

This error can be caused by enabled ASP.NET Impersonation Authentication for Autodiscover under the K2 site.

View the following link to solve this problem

https://help.k2.com/support-services/kbt168424?source=PC_Pro%2526version=published



After doing what the link above instructs, clear cache and delete cookies then restart the browser.



Let me know if it helps.
If not please let me know of the k2 version you are using

Regards
Huli


Good day AaronAbe


 


Try to apply the latest CU and FixPack.


(Also see the following:


‘Editing a workflow, an error occurs: "Internal Server Error 500: Object reference not set to an.."’: https://community.k2.com/t5/K2-Five/Editing-a-workflow-an-error-occurs-quot-Internal-Server-Error/ta-p/102123,


Code Fix: An error occurs when editing a workflow deployed from a K2 Package when the workflow has a field referencing a SmartObject: https://help.k2.com/kb002229.)


 


Best,


Sunrise


Hello  @AaronAbe ,


 


If you are using K2 Five(5.2):



  1. Ensure you have K2 Five (5.2) installed.

  2. Download the K2 Five (5.2) FP33 from https://portal.k2.com/products/k2five5-2fix-pack33

  3. Install the K2 Five (5.2) FP33 to apply the fix.

  4. Refresh the browser.

  5. Re-load the workflow.


Reference:https://help.k2.com/kb003116


 


-Follow the manual installation "Configuring TLS 1.2", part "Minimum Requirement" of this:


https://help.k2.com/kb002500


 


I hope this helps


thanks everyone. sorry for the late update. I had informed our support team regarding this. They just finished working with K2 support and installed the necessary patches. Issue is now resolved.

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