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Code Fix: The Image or File Attachment controls display incorrectly in PDF

KB002954

PRODUCT
K2 blackpearl 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 37
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When you generate a PDF file from a view or a form containing the Image or File Attachment controls, the controls display black instead of displaying the image.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP37 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP37 to apply the fix.
  5. You need to refresh the browser cache.

 

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