I am setting up a TimeOut action as part of a request workflow. The bit I a struggling with is how to set the a rule that triggers the Timeout action, Updates the request status to TimedOut and send the email to the originator notiftying to this effect 120 hours (5days) after the initial request was submitted. below is screen shot of the workflow
Andy advice would be welcomed
Regards
Andrew
Best answer by khanh1
Hi
Perhaps you can setup custom outcomes for the TimedOut path, see below.
1. Edit TimedOut outcome for Manager Approval.
2. Add additional Action Statement or Context Statement.
Hi
Perhaps you can setup custom outcomes for the TimedOut path, see below.
1. Edit TimedOut outcome for Manager Approval.
2. Add additional Action Statement or Context Statement.
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