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I am setting up a TimeOut action as part of a request workflow. The bit I a struggling with is how to set the a rule that triggers the Timeout action, Updates the request status to TimedOut and send the email to the originator notiftying to this effect 120 hours (5days) after the initial request was submitted.  below is screen shot of the workflow

 

12327i4C06E9B56C757882.png

 

 

 

 

 

 

 

Andy advice would be welcomed

Regards

Andrew

Hi


 


Perhaps you can setup custom outcomes for the TimedOut path, see below.


1. Edit TimedOut outcome for Manager Approval.



2. Add additional Action Statement or Context Statement.



 

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